Coronavirus update

Due to restrictions as a result of Coronavirus, there are on-going changes to our services.

However be reassured that we are here to take care of your pet(s).

Please, discuss the options we have available for providing you with medication.

Do contact us if you have any concerns about your pet(s).

We would like to thank you for your patience and supporting our team during these challenging times.

How our open as (un)usual
is working during
COVID-19... 

If you are concerned about your pet's health,
give us a call on 02920 869928
and we will arrange one of the following; 

 

  • A telephone consult, where the vet is able to call you and discuss symptoms over the phone and prescribe medication if required 

  • A video consult, which is helpful for the vet to see your pet via video link when discussing your pet's symptoms 

  • A consult at the practice, this is only for cases that are deemed essential to see the animal, we will discuss current protocols with you before you come down.

We are doing our very best to cater for each animal on a case to case basis so we can let you know which consult would be best suited to your situation when you call us. 

 

We are still taking orders for repeat prescriptions, flea and wormers plus HPM diets. Our deliveries to the practice are not daily as they used to be, but 2 or 3 times per week so we would advise you to allow slightly more time for your ordered products to arrive.

 

We can post out most items for a postage fee.

 

We can arrange delivery to vulnerable people or those
self-isolating.

We are also available via email - reception@caerphillyvets.com
for all non-urgent queries.

 

 

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Caerphilly Veterinary Clinic

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12 Market Street
CF83 1NX Caerphilly

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