If you have an emergency or need advice when we are closed, please dial our daytime number and follow the simple instructions.

In an emergency, telephone 029 2086 9928

A team of experienced and dedicated emergency staff are available  during the nights, after closing on weekends and also bank holidays. They work at V.E.T.S. (Veterinary Emergency Treatment Services). This usually involves a short drive to either Ystrad Mynach or Gabalfa whichever is closer for you.

Your pet can be transported back to us by ambulance if hospitalisation has been necessary. You can then collect your pet from us.

All information  relating to treatment at VETS is transferred to us the next working day allowing us to continue to provide a high standard and continuity of care.

Do I have to wait or do I have an emergency?

If your pet experiences any of the following, please call a veterinary surgeon immediately.

• Cut or deeper wounds
• Any road traffic accidents
• Difficulty or abnormal breathing
• Weakness or collapse
• Seizure
• Severe lameness
• Persistent vomiting
• Swollen stomach
• Severe diarrhoea
• Burns or scalds
• Eaten human medication or anything unusual that may be a poison
• Bloody or dirty vaginal discharge